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Mama Bear Wellness
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Legal

Refund Policy

Last updated: July 22, 2026

We want you to be satisfied with your lilibear purchase. If you're not completely happy, we're here to help.

1. 30-Day Satisfaction Guarantee

Unopened products may be returned within 30 days of delivery for a full refund of the product price. Original shipping charges are non-refundable.

2. Return Process

To start a return, email hello@mamabearsupplements.com with your order number and reason for return. We will provide return shipping instructions. Customers cover return shipping unless the return is due to our error.

3. Opened Products

For quality and safety reasons, opened products cannot be accepted for return — except in cases of a defective or incorrect item, in which case we will replace it or refund you in full.

4. Subscription Cancellations & Refunds

You may cancel a subscription at any time from your account dashboard before your next billing date. Once a subscription order has shipped, it follows the standard refund rules above.

5. Refund Processing Timeline

Approved refunds are issued to the original payment method within 5–10 business days after we receive the returned product. Your bank may take additional time to post the refund.