Refund Policy

All sales are final. We do not offer refunds or returns for change of mind. Cancelling a subscription stops future billing and does not refund orders already placed. This does not affect your statutory rights: if a product arrives defective, damaged, or is materially different from how it was described, we will replace it or refund it in full as required by applicable consumer protection law.

1. All Sales Are Final

We do not offer refunds, returns, or exchanges for change of mind, including for unopened products. Because our products are ingestible supplements, we cannot accept returned stock back into inventory for quality and safety reasons.

2. Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery with your order number and a photo. We will replace it or refund it in full, as required by applicable consumer protection law. Email hello@mamabearsupplements.com and we will make it right at no cost to you.

3. Your Statutory Rights

Nothing in this policy limits or overrides any right to a refund, repair or replacement that you have under the consumer protection law of your country. Where such a right applies, it takes precedence over the statement above.

4. Subscription Cancellations

You can cancel a subscription at any time from your account. Cancelling stops all future billing; it does not refund orders that have already been placed or shipped.

5. Approved Refunds

Where a refund is due under the terms above, it is issued to the original payment method within 5–10 business days of approval. Your bank or card issuer may take additional time to post it.